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Jacqueline works in Nesta's Health Lab on initiatives that empower people and communities to improve their own health and the systems which shape it. Most recently, she has been involved in NHS England's Health as a Social Movement programme in collaboration with RSA and the New Economics Foundation.

Jacqueline has spent the last 10 years securing the wellbeing of people and societies globally. She is currently seeking her PhD at the Institute for Global Healthcare Innovation at Imperial College London. Most recently, she was at the Mayo Clinic Center for Innovation working on innovation projects that improve the experience and delivery of healthcare.

She has worked with innovation expert, Banny Banerjee, on developing innovation approaches to achieving scaled impact in resource scarcity issues as well as with change expert, Behnam Tabrizi, on rapid transformation methodologies for the public sector. She has also worked on designing extremely affordable medical devices for low-resource hospitals and clinics in India.

Jacqueline studied at Stanford University where she received her BS and MS in Management Science & Engineering with a focus on the practice of innovation. During her graduate program, she contributed to, Rapid Transformation: A 90-Day Plan for Fast and Effective Change

She has taught at Stanford's Hasso Plattner Institute of Design and the Berkeley Haas School of Business, along with coaching numerous social enterprise teams and governmental agencies on design thinking. She believes that in a world of increased complexity, joining dots across boundaries will be critical to helping people and societies reach their greatest potential.