Although there are definitely benefits to having dedicated staff working from one physical location, most ODAs currently operate through a virtual hub, with analysts located in different services, allocated to projects on an ad hoc basis.
Here we outline the pros and cons of virtual and physical spaces, looking at who is using each approach:
Physical Hub
We observed this approach in The Office for Data Analytics - Avon and Somerset
Pros
- It allows quick and easy communication between analysts
- It can encourage good working relationships and inclusive practices
- It breaks down organisational barriers
- It can help give the ODA a sense of identity
- It allows improved and consistent access to software and technology
Cons
- A large investment may be needed to secure and maintain a space
- Resources taken from other organisations may bring contractual challenges
- Cultural differences between organisations may become more evident in a combined working space
- Differences exist in data security and access for different types of service
Virtual Hub
Observed in the Worcestershire Office of Data Analytics, Suffolk Office of Data & Analytics, London Office of Technology and Innovation
Pros:
- Lower cost
- Number of resources is not limited or confined to a space
- Shared resources can remain within own organisations, reducing contractual challenges
- Data sharing capability is prioritised, e.g. need for good data sharing platform and information sharing protocols up front
Cons:
- Culture and working practises are more difficult to develop
- Communication can be more difficult
- Organisations only have access to one source of software and tech
- Potential for cross organisational project working is limited
Hybrid
Observed in the West Midlands Office of Data Analytics, Essex Centre for Data Analytics
Pros:
- Allows quick and easy communication between analysts
- Can begin to develop good working relationships
- Can help give the ODA a sense of identity
- Opportunities to introduce consistent software and technology for ad hoc working
Cons:
- Can lead to inconsistent working practices
- Only the ‘visible’ resources get recognised as the ODA resource
