Skip to content

Making Digital Work

This toolkit will take you through the why, who, what and how of digital product development for the arts and culture sector.

Taking its inspiration from the project case studies, this toolkit is a suite of resources, tips and articles aimed at a collective of practitioners wishing to improve existing digital products and services or to develop new ones.


This toolkit will take you through the why, who, what and how of digital product development.


As well as the full toolkit and a summary publication, you can download the individual worksheets below.


  1. Evidence planning
  2. Six hats
  3. Business model canvas
  4. Lean canvas
  5. Empathy mapper
  6. Persona worksheet
  7. Value proposition
  8. Stakeholder map
  9. Stakeholder plan
  10. Product exercise