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Partner event

National Heat Pump Week: ask me anything about heat pumps with Which?

In A sustainable future
14 Oct 2026
Online

This event took place on Wednesday 14 October. You can watch the recording below.

Event recording

Increasing the adoption of heat pumps is essential to reducing carbon emissions from our homes and helping people avoid being locked into fossil fuel boilers for another 15 years. However, many people lack clear, credible information when weighing up their heating options. With few people having seen a heat pump in real life, and plenty of misconceptions still circulating, deciding whether one is right for your home can feel daunting.

On Wednesday 14 October 2026, 12:00-13:00 (BST), during National Heat Pump Week, we hosted an interactive session with Which? to provide direct access to practical insights and expert knowledge about heat pumps. Chaired by Codrina Cretu, senior mission manager at Nesta, our panel brought together Emily Seymour, energy and sustainability editor at Which?; Damon Blakemore, a plumbing, heating and renewables engineer; and James Rixon, a heat pump owner. The panel answered live and pre-submitted questions, covering common themes as well as options for both heating and cooling.

The discussion focused on busting common myths, sharing first-hand installation and living experiences, and answering the questions the audience really want to ask about clean heat. Attendees left with the confidence to make informed decisions about their home's heating future, with signposting to practical guidance and trusted tools including getaheatpump.org.uk, visitaheatpump.com and the free home energy planning service from Which?

This online webinar is for anyone at any stage of their heat pump journey who wants reliable answers from those who know clean heat best.

The opinions expressed in this event recording are those of the speaker. For more information, view our full statement on external contributors.

Speakers

Codrina Cretu.final

Codrina Cretu

She/Her

Codrina is mission manager for the sustainable future mission. Codrina is a mission manager in Nesta's sustainable future team. She works with homeowners, heat pump installers, local authorities and industry experts to accelerate the transition to low-carbon heating. Most recently, her work has focused on identifying and addressing the barriers consumers encounter when looking to electrify their heating systems, including developing an independent heat pump information website and tackling issues within the current planning system. A researcher by background, Codrina has been at Nesta for more than six years, working on a range of topics including tech for good, local government innovation and Covid-19.

Emily Seymour

Emily Seymour

She/Her

Emily is energy and sustainability editor at the independent consumer group Which. She works with a team of researchers to dig into the facts behind the headlines, providing consumers with impartial advice on everything from fixing the best energy tariff to making energy saving home improvements. Recent investigations include lab testing of solar panels and a heat pump brand assessment to help you navigate these growing markets. She also works on sustainability advice in other areas, including grocery shopping and choosing efficient home appliances.

Damon Blakemore Photo

Damon Blakemore

He/Him

Damon Blakemore is the Director and Lead Engineer at Blakemore Renewables LTD, a heating and renewables specialist based in Sheffield, but undertakes projects nationwide. Having spent more than 16 years in the industry, initially completing a full apprenticeship with the local council, Damon developed a passion for Heat Pumps and the renewable industry as a whole. He is a Heat Geek Elite and was elected as the first ever Installer Representative of the Heat Pump Association last year. He has been voted installer of the year for Yorkshire and Humber for the past 5 years consecutively and national runner up in 2022 and 2024 and 2026.

James Rixon

James Rixon

He/Him

James is a homeowner living with a heat pump.

About the partner

Which?

Visit their website

Event information

14 Oct 2026
Online

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