About Nesta

Nesta is a research and innovation foundation. We apply our deep expertise in applied methods to design, test and scale solutions to some of the biggest challenges of our time, working across the innovation lifecycle.

What is the Collective Intelligence Design Playbook and who is the playbook for?

This playbook was designed by Nesta to help you design and deliver a collective intelligence project.

It will help you understand how to harness the best ideas, information and insight (also known as intelligence) to address a complex issue. It will introduce you to activities you can use to orchestrate diverse groups of people, data and technology to achieve your goals. We call this collective intelligence design. We think of it as 21st century common sense.

We created this playbook for innovators around the world working on complex challenges.

You might work in an international organisation, a public institution, a business or a non-profit. You’re probably familiar with other innovation approaches, and you may already have used some methods included in this playbook. But you’re likely still grappling with slow or failed progress on a big social, environmental, economic or political issue. You know that you need to find fresh insights, more effective solutions, and create new collaborative approaches to drive real change.

How do we use it?

The playbook is designed to be used by teams or groups working through the activities and exercises within the Collective Intelligence Design Playbook: activities PDF (activities PDF) together.

We recommend allocating a facilitator to take responsibility for helping keep the group on track, and we provide facilitator notes within the activities PDF to help with each task.

We have created a number of new tools and activities specifically for this playbook, but many others are curated or adapted from other toolkits we admire. All contain references to the original, so it is easy to trace back if you wish to dive deeper.

Examples of how to use the playbook depending on your needs.
Knowledge of collective intelligence What you need to do

“We’re new to the idea of collective intelligence and want to understand more.”

“We want some inspiration.”

“We’ve got some important meetings and workshops coming up, how can use collective intelligence to make them better?”

  • Read and discuss the collective intelligence design principles. How might applying these change the way you currently do things?
  • Try out some of the workshop activities under quick ways to boost collective intelligence.
  • Read the overcoming biases guide, on page 99 in the activities PDF to be aware of potential pitfalls.
  • Review the activities PDF on page 116 for the ORID framework, page 120 for generative decision making, page 123 for open space and page 125 for group dialogue guides, and experiment with these formats.

“We want an overview of what collective intelligence design involves.”

  • Read the chapter on collective intelligence design.
  • Look through the key design questions, and the prompt cards for each stage of collective intelligence design in the activities PDF.

“We want to design a collective intelligence project.”

  • Agree your main purpose for wanting to design a collective intelligence project and find the correct navigation page in the activities PDF: page 8 for understand problems; page 12 for seek solutions; page 16 for decide and act; and page 20 for learn and adapt.
  • Print out the collective intelligence design canvas template (A3 or A2) found on page 7 of the activities PDF. You can also find specific design questions relevant to your purpose on the following pages.
  • Use the navigation pages for each purpose to see which activities are suggested, and pick those that you think will be most useful for your group and project. You should use them to explore the design questions in greater depth.
  • Print out any prompt cards or worksheets you need.
  • Work through the design questions set out at each stage with your group. Identify someone to be the group facilitator.
  • Populate your canvas as your group answers the design questions. Allow time for reflection and iteration.
  • Use activities such as prototyping to bring your project to life and identify any aspects that are missing or need to be changed.

“We want to make suggestions on how you could add to or improve this playbook.”

  • Drop us a line at [email protected]
  • Comment or suggest directly on the playbook using the Google Doc version

Get in touch

Are you and your team(s) using the playbook in your projects? Have you translated the playbook or parts of it into another language? Would you like us to run a collective intelligence design studio for your team?

Get in touch to let us know! You can reach us at [email protected]

Authors

Kathy Peach

Kathy Peach

Kathy Peach

Director of the Centre for Collective Intelligence Design

The Centre for Collective Intelligence Design explores how human and machine intelligence can be combined to develop innovative solutions to social challenges

View profile
Aleks Berditchevskaia

Aleks Berditchevskaia

Aleks Berditchevskaia

Principal Researcher, Centre for Collective Intelligence Design

Aleks Berditchevskaia is the Principal Researcher at Nesta’s Centre for Collective Intelligence Design.

View profile
Theo Bass

Theo Bass

Theo Bass

Senior Researcher, Government Innovation

Theo was a Senior Researcher in Nesta's Research, Analysis and Policy Team

View profile