Nesta’s Centre for Collective Intelligence is committed to testing what actually makes for quality engagement, so that commissioners and practitioners can make decisions grounded in evidence.
When it comes to deliberation, there is a lot of received wisdom that shapes how practitioners work. Whether it's that in-person engagement beats online or a view that expert Q&A must be an essential part of high-quality deliberation, the problem is that there is very little comparative data to evidence these assumptions.
We think commissioners of deliberation should be able to make decisions grounded in evidence - even when evidence threatens the sector's sacred cows, or even our own. That’s why we’ve run a series of experiments.
We tested deliberation's biggest assumption that in-person is best. We dropped the expert Q&A from half our deliberative workshops to see whether it made a difference. And we discovered one thing that actually changes people's minds in a deliberation.
If you're commissioning public deliberation and want to talk about designing it for both quality and value - online, in person, or a blend of the two - we'd love to hear from you. Please email us at [email protected].