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The first few minutes after acute medical or trauma emergencies are the determinants of outcome. The rising workload pressures on pre-hospital services are making it increasingly difficult to allocate the correct resources to the emergencies that need it. But we are also living in an exciting time, where technology can dramatically improve processes and patient outcomes.

This event showcased the work of GoodSAM, one of the innovations supported by Nesta and Big Lottery Fund through the Accelerating Ideasprogramme. GoodSAM has partnered with some of the world’s largest and most complex Emergency Services to develop a range of cutting edge solutions to address challenges in pre-hospital care - from crowdsourcing well trained bystanders through to remote video assessment of patients.

The evening brought together leaders in emergency services, policymakers, practitioners and innovators shaping the future of health and social care to explore 'best practice' from around the world and share their experiences of implementing these ground breaking technologies. This includes the third sector work pioneered by St John Ambulance in using technology to support elderly care at home, and the adoption of crowdsourcing resuscitation by East Midlands Ambulance Service.

The event demonstrated how innovation can drive efficiency and optimise patient outcomes.


Chris Moran

National Clinical Director for Trauma, NHS England

Dr Mark Wilson

Medical Director, GoodSAM

Professor Ian Greaves

Chief Medical Officer, St John Ambulance

Professor Richard Lyon MBE

Director of Research, Kent, Surrey and Sussex Air Ambulance

Neil White

Transformation Delivery Manager, East Midlands Ambulance Service NHS Trust