Why is the right information at the right time important? Providing high-quality and easy-to-digest information at the right time helps people to feel in control during challenging times. Timing is everything - the right information at the wrong time can overwhelm people or cause distress, which could lead to them avoiding or withdrawing from much-needed support.
People should be able to access accurate information that helps them to feel informed and in control of their health and wellbeing when they need it. It should include consideration of:
Having the right information at the right time:
Using the information above, start to brainstorm ideas to try out in your organisation or community. Think about how to co-design ideas with other practitioners and people in the local community who could benefit from Good Help. Use the map below to help you test and develop your ideas.
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