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Carmen is the Programme Coordinator for Readie, the European digital policy centre run by Nesta. Carmen previously supported Nesta's State of Small Business project. Prior to joining Nesta, Carmen worked on a number of research and advisory consulting projects at Forrester, focusing on customer experience and digital business. She has also been developing her project management skills by securing a PRINCE2 Foundation certificate.

Carmen has a MA in Diplomatic Studies from The Diplomatic Academy of London, University of Westminster and a postgraduate certificate in Human Rights & Business. She is also an avid sci-fi fan.