Innovation policy in the modern world: Five big challenges
Innovation has changed dramatically since the model of ‘Big Science’ in the mid-20th century. Globalisation, new technologies and growth in the service sectors are all combining to quicken the pace of change today.
The innovation research community has tracked many of these trends, but few governments yet reflect them in their innovation policies. This is not ignorance or indifference, but a result of the failure of researchers and policymakers collectively to develop meaningful policies that could support these new forms of innovation.
The matter is now urgent. An increasingly competitive global economy and the failure of traditional approaches to meet pressing social challenges, mean that innovation is now a necessity, not a luxury. So, innovation policy needs to move beyond its comfort zone and respond to the five challenges set out here. Not all will be achieved, but to respond to the demands of the modern world innovation policy needs to become more exploratory, risk-taking and experimental. In short, innovation policy needs to take on more of the characteristics of innovation itself.
1. Base policy on an up-to-date understanding of innovation
Most innovation policy remains based on a linear view of the innovation process
Around the world, innovation policies assume innovation to be synonymous with scientific and technological invention — a subset of innovation only relevant to a small proportion of the economy.
In this model, basic science coupled with formal research and development (R&D) leads to new discoveries that are then incorporated into a new product or process and then ‘pushed out’ to consumers. This linear or ‘pipeline’ model has failed to withstand the emergence of new sectors or the new forms of innovation that accompany them.
Science ≠ innovation
Although science is an important driver of innovation, science does not equal innovation, particularly given the straitjacket of international definitions, which explicitly exclude, for example, technological investments undertaken for the purposes of oil exploration. They also exclude innovations – such as the iPod, financial services or the development of low cost airlines – that are not based on ‘new-to-the-world’ scientific invention.
This is particularly important in the UK, where only 2.5 per cent of the economy is concerned with hi-tech manufacturing, but where 76 per cent is in service sector businesses. By confusing science policy with wider innovation policy, we are in danger of ignoring the types of innovation most important to the UK today.
Connect, collaborate, innovate
Given increased competitive pressures, many organisations can no longer solely rely on generating their own ideas. Instead, they are turning to outside companies and innovators, which, combined with the pressures and opportunities of globalisation, specialisation and new technologies, are making innovation an increasingly open process.
In particular, collaboration with consumers and users is making many businesses more innovative. In fields such as surgical equipment, machine tools and mountain bikes, the user generates more new ideas than the manufacturer. In many markets, the needs of ‘lead users’ foreshadow those of the general market and they are therefore more likely to innovate for themselves.
Multiple agents rather than a single organisation or agent can also be responsible for the development of the innovation – the online encyclopaedia Wikipedia or the open source operating system Linux are good examples.
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Innovation goes global
Many companies are internationalising their R&D. The different components that made up this previously unified group of activities are being outsourced to different locations, often to make the most of local advantages like skills availability or tax rates.
Indeed, in 2003, the world’s biggest companies spent $70.6 billion on R&D outside their home countries, compared to $33.9 billion in 1995. This fragmentation of innovation activities is also creating a new breed of intermediary agencies, such as Big Idea Group, Eureka Medical and InnoCentive.
For businesses to innovate in this way, they must share knowledge with external partners, thus making international collaboration and networking increasingly important to innovation processes.
Innovation technology is creating a new environment for innovation
‘Innovation Technology’ (IvT) – including eScience, virtual reality, simulation techniques and rapid prototyping – is enabling firms to collaborate, and to innovate more rapidly, efficiently and accurately than ever before.
IvT helps new communities of innovators to evolve, creating flatter structures, subverting ‘experts’ through on-line communities using wikis, MySpace, Facebook and other collaborative spaces. The mainstreaming of these technologies should create an entirely new environment for innovation.
2. Build effective metrics to measure the innovation that matters to the UK
Traditional metrics are based on a subset of innovation
Traditional innovation indicators, such as R&D expenditure and patent production, reflect and reinforce the ‘pipeline’ view of innovation that dominates international innovation policy. Based on these indicators, the UK does not perform well, particularly compared to other leading countries.
The European Union has set a ‘Lisbon agenda’ target of increasing ‘R&D intensity’ (total expenditure on R&D as a percentage of national GDP) to 3 per cent by 2010. The UK Government responded with a goal of increasing the UK’s R&D intensity to 2.5 per cent by 2014.
However, this target may be misplaced because the UK’s relatively low R&D intensity largely reflects a services-dominated economy where traditional R&D intensity is inevitably lower since the innovation that matters most to service sectors is rarely science-based. We term this uncounted innovation ‘hidden innovation’.
Many sectors are more dependent on 'hidden innovation'
Despite going unmeasured, ‘hidden innovation’ frequently represents the innovation that most directly contributes to the real practice and performance of a sector.
This refined definition includes science-based innovation but adds other innovations neglected by traditional indicators such as new drilling techniques in oil production, back-office technologies in financial services, or improved programmes for the rehabilitation of offenders.
Traditional metrics ignore public services
Traditional indicators also ignore innovation in public services and the significant economic and social benefits that it can deliver.
Sometimes, public sector innovation resembles that in the private sector – new genetic tests in the NHS are a good example. In other cases, new forms of organisation like the Open University create opportunities for previously under-served communities. Similarly, new concepts such as the introduction of market principles to create emissions trading can help to meet social challenges such as climate change.
Developing more complete metrics
The Sainsbury Review recognised the need to understand innovation in the UK’s service sectors, and to move away from R&D spend and patent production as lone proxies for innovation performance.
Four criteria are essential to the development of these new metrics: accuracy, longevity, comparability and ease of collection. Previously, a focus on comparability (and, arguably, longevity) has compromised accuracy. New metrics should better balance these criteria, focusing on the overall health of a sector’s innovation system rather than specific inputs or outputs.
Understanding innovation in different sectors
The Sainsbury Review recognises that ‘we need to understand better how innovation takes place in the very different industries which make up the services sector’. Recognising this, the Department for Business, Enterprise and Regulatory Reform (BERR) has commissioned research on broader categories of innovation, including innovation in services.
NESTA is currently working with BERR to establish five business-led Sector Innovation Groups (SIGs). When they report in Spring 2008, they will identify the drivers and barriers to innovation in selected service sectors, and show where and how Government might better support and stimulate their innovation.
3. Ensure that thinking and learning skills are taught alongside technical skills
Policy associates innovation skills almost exclusively with STEM skills
Traditionally, when discussing skills for innovation, policymakers focus on the supply of graduates with science, technology, engineering or maths (STEM) skills. In the UK, this was most recently reflected in a new Government target that measures the proportion of doctorates in STEM subjects at UK universities. The Government is right to see this as part of a broad agenda to ensure that the UK has the skills necessary to build an innovative economy, but it is not the only such driver.
Innovative individuals have a range of skills and attitudes that support innovation
Innovative individuals generally require a combination of technical and cognitive skills and attitudes conducive to innovation.
Technical skills tend to be highly subject-specific and can be taught with varying results throughout life. By contrast, cognitive skills are cross-disciplinary – adaptability, creativity, problem-solving, collaboration, interpersonal skills and leadership – and these building blocks of thinking and learning are best taught at an early age.
Although innovators are diverse, they often have common attributes, including the willingness to take risks, challenge established practices, seize initiatives, and confront problems.
Embed soft skills across the school curriculum
To drive up levels of innovation, the current policy focus on basic and technical skills must be supplemented by a better understanding of the importance of cognitive skills and a long-term strategy to embed them across the school curriculum. Given that such skills help individuals to learn hard, technical skills, doing this will support existing educational aims.
Develop a coherent approach to skills across the educational system
While the Government has rightly united Higher Education and Further Education with the innovation agenda in the Department for Innovation, Universities and Skills (DIUS), some of the most important skills and attitudes necessary for innovation are best developed early in the educational process.
DIUS must work closely with the Department for Children, Schools and Families (DCSF) to develop the skills necessary for innovation throughout the lifelong educational system. And, following the recommendation for a ‘demand-led’ skills system in the Leitch Review, both DIUS and DCSF must work closely with BERR to ensure that the UK’s future economy is well-supplied with the skills it needs.
4. Encourage innovation across government
Innovation policy has tended to neglect the public sector and social innovation
Innovation is critical to meeting social challenges
Our most significant social challenges – such as those associated with an ageing population and environmental sustainability – defy conventional solutions. The UK currently lacks sufficient capacity to develop the necessary innovations or scale up existing good practice to meet these challenges.
Innovation is often inhibited in the delivery of public services
In the process of public sector innovation, all ideas at some point have to pass through gatekeepers – either politicians or civil servants. This system often discourages public sector workers from being innovative, chiefly through excessive bureaucracy, siloed working practices and short-termism. While there has been some significant innovation in public services or by the third sector, it remains the exception rather than the norm.
Leading for innovation
Pro-innovation governance should be recognised and supported by those in power. Each department should have a Minister responsible for protecting and nurturing innovation, with board members aligning the ‘major forces’ of an organisation (such as budgeting and audit) towards innovation. Any governance structure that does not regularly assure itself that there is a flow of potential new ideas will, albeit inadvertently, stifle innovation.
Departments and agencies should develop teams to organise and advance innovation. Given the growing importance of open innovation, these units need to include people who look across different sectors and different parts of the world for promising ideas.
Encouraging innovation through procurement
SBRI targets must be backed by programmatic and cultural change
The UK’s Small Business Research Initiative (SBRI) programme was modelled on the Small Business Innovation Research (SBIR) scheme in the US. However, the UK scheme has not yet matched the success of its US counterpart. While both share targets of 2.5 per cent of external R&D being sourced from small businesses, the US figure is viewed only as a starting point.
NESTA therefore welcomes Lord Sainsbury’s proposal that departments should actively engage with innovative businesses and that they should specify the technological areas where they would like to see projects.
However, even if these recommendations are implemented, this will not maximise the impact that public sector procurement can have on the UK’s innovative capacity.
Greater success will require a broader cultural change within government. Departments must recognise that a mandatory minimum target is only the beginning of greater engagement with small innovative firms. And, in the longer-term, wider public sector procurement should be used to spur innovation beyond the narrow science and technology remit of the SBRI.
Monitoring innovation in government
Developing an Innovation Report
The Sainsbury Review recommended that the DIUS Director of Innovation should produce an annual report ‘on the innovation activities of DIUS, including the Technology Strategy Board, other government departments and the Regional Development Agencies’.
Such an Innovation Report could help DIUS to understand and drive innovation across the UK economy and society. Given how ‘non-innovation policy’ (such as skills, taxation or regulation) can stimulate or hinder innovation, NESTA is also pleased that Lord Sainsbury recommended that innovation should be ‘embedded in Departmental Strategic Objectives’.
5. Make the most of universities and play to their individual strengths
Universities have been placed at the heart of innovation policy
The UK Government increasingly sees universities as agents of economic growth.
The Lambert Review of Business-University Collaboration argued that universities should ‘get better at identifying their areas of competitive strength in research’, that government should ‘do more to support business-university collaboration’, and that business should ‘learn how to exploit the innovative ideas that are being developed in the university sector’. Universities also form a critical element in the Science and Innovation Investment Framework and their role has been a core area of investigation for Lord Sainsbury’s Review of Government’s Science and Innovation Polices.
The link between universities and innovation is now reflected in government structures
DIUS’s remit emphasises the link between innovation policy and universities. It brings together ‘the nation’s strengths in science, research, universities and colleges to build a dynamic, knowledge-based economy’. This approach is reflected in Scotland, Wales and Northern Ireland.
Universities play five distinct roles in innovation
Universities have traditionally had three main missions: research, teaching and transferring knowledge. The UK’s increasing need to innovate will place further pressure on these roles, but will also require universities to develop international and regional missions.
Universities can act as hubs in international knowledge networks, exploiting knowledge and attracting the best overseas talent. They are also increasingly becoming leading partners in regional economic development strategies, and a major element of any innovation strategy.
Creating an appropriate recipe for success
Few universities can excel in all five roles outlined above. Each must choose where to concentrate its efforts, reflecting its strengths and regional requirements.
For example, in an area dominated by services, a university might choose to provide more consulting and teaching services. In regions with greater advanced manufacturing or biotech industries, their main focus might be on pure research and spin-out companies.
The recipe will vary across the UK. The exact balance cannot be decided by a central authority or a university alone, but only by consultation and entrepreneurial institutional leaders intelligently balancing institutional aspirations, national priorities and regional realities.