As part of the Democracy Pioneers programme, we formed a mini-mission team to discuss our shared interest in the increased use of digital tools during the COVID-19 pandemic. As a team, we have gathered case studies sharing the experiences of organisations who have used technology to engage new or existing audiences online, how they found it, and what they learned.
- Online tools have enabled us to offer an online version of what we did previously
- The best outcomes were where a team could seek professional advice or commission a bespoke tool (Smart School Council)
- It was easier to build rapport online when they had previously met participants in person
- Security is of utmost importance, especially when working with young or vulnerable people
- Combining different ways of learning and interacting really helps eg. physical resources and physical activities
- Online tools are only as useful as the environment they’re used in; difficulties with wifi or lack of access to a device can render an online tool ineffective