We are recruiting for a Knowledge, Learning and Development Coordinator

Overview

Reporting into the Head of Knowledge, Learning and Development, the Knowledge, Learning and Development Coordinator is responsible for the core administrative and logistical tasks of the Knowledge, Learning & Development team across the Nesta Group (Nesta and BIT). The role provides crucial support to the Head of K,L&D and the Talent and Development Advisor, enabling them to focus on strategy and delivery. This is a practical, detail-oriented role requiring exceptional organisational skills and a proactive mindset.

About Nesta

We are Nesta, the UK’s innovation agency for social good. We design, test and scale solutions to society’s biggest problems. Our three missions are to give every child a fair start, help people live healthy lives, and create a sustainable future where the economy works for both people and the planet.

For over 20 years, we have worked to support, encourage and inspire innovation. We work in three roles: as an innovation partner working with frontline organisations to design and test new solutions, as a venture builder supporting new and early stage businesses, and as a system shaper creating the conditions for innovation.

Harnessing the rigour of science and the creativity of design, we work relentlessly to change millions of lives for the better. Find out more at nesta.org.uk.

Key Accountabilities

Your work will fall into three main areas, with an emphasis on consistency and attention to detail.

1. Knowledge Management (KM) Operational Support

• BIT Project Wrap-Up Management: Own and execute the full KM project wrap-up process for BIT projects, ensuring timely and compliant transfer of knowledge to the core repositories.
• New Starter Process at BIT: Coordinate and lead a Knowledge Management onboarding, ensuring new hires have access to foundational resources.
• Learning Experience Platform (LXP) Maintenance: Support the Talent and Development Advisor in performing essential maintenance tasks on our LXP and related shared drives, such as resolving content errors and archiving outdated material.

1. Learning & Development (L&D) Programme Administration & Logistics

• Event Management & Logistics: Fully manage the administrative delivery of core L&D workshops and events for staff across Nesta and BIT. This includes:
• Coordinating venue/room bookings.
• Creating and managing video call links and Slack channels.
• Sending timely invitations, managing RSVPs, and compiling attendee lists.
• L&D Content Support: Support the Talent and Development Advisor in the maintenance of the LXP with a focus on the accurate upload, linking, and tagging of digital content.
• Training Delivery Support: When core duties allow, provide support for live training sessions. This may include coordinating breakout rooms, monitoring chat functions, and assisting with technical setup.

1. General Team Coordination Support

• Communication & Reporting Support: Assist the Head of K,L&D with internal and external team communications and the preparation of basic activity reports.
• Financial Administration Support: Assist the Head of K,L&D by processing and managing routine invoices for external suppliers within the K,L&D budget.

About You

• You are highly reliable, committed to organisational excellence and work well independently.
• You enjoy working with a wide range of people and have a strong desire to help people and solve problems.
• You're an experienced coordinator: You have proven experience in a fast paced setting, coordinating work with accuracy and grace.
• Organisation is your superpower: You bring a rigorous approach to prioritisation, and attention to detail.
• You're a clear communicator: You write and speak with clarity, warmth and professionalism, making sure communications are clear for our diverse staff base.
• You're proactive and adaptable: You know how to manage multiple deadlines and can effectively prioritise essential tasks within your 0.6 FTE schedule.
• You value accuracy and service: You have a strong commitment to accuracy and believe in supporting a positive staff experience across the Nesta Group.

What we offer

Salary: £20,880 (60% FTE of £34,800) plus array of benefits, including health cash plans, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more

Location: This role is based in Blackfriars, London, hybrid working arrangement with a minimum of two days in the office

Term: Permanent

Hours: This is a 0.6FTE role that can be done across 3, 4 or 5 days per week on a part time basis.

Reports to: Head of Knowledge, Learning and Development

Making an application

To apply for this role, please submit your application before 8:00am on the 19th January 2026.

Interviews will take place w/c 26th January and w/c 2nd February.

At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.

We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.