About Nesta

Nesta is a research and innovation foundation. We apply our deep expertise in applied methods to design, test and scale solutions to some of the biggest challenges of our time, working across the innovation lifecycle.

Service design agency Livework has spent the past nine months working with CareerTech Challenge innovators to apply a human-led service design approach in their projects. In this session, they will share their reflections on designing services for diverse groups of users, and learnings for engaging with users in the context of COVID-19.

Speakers

Clara Llamas - Senior Service Design Consultant, Livework Studio

Anna van der Togt - Senior Service Design Consultant, Livework Studio