About Nesta

Nesta is an innovation foundation. For us, innovation means turning bold ideas into reality and changing lives for the better. We use our expertise, skills and funding in areas where there are big challenges facing society.

Service design agency Livework has spent the past nine months working with CareerTech Challenge innovators to apply a human-led service design approach in their projects. In this session, they will share their reflections on designing services for diverse groups of users, and learnings for engaging with users in the context of COVID-19.

Speakers

Clara Llamas - Senior Service Design Consultant, Livework Studio

Anna van der Togt - Senior Service Design Consultant, Livework Studio