Whether we call it volunteering, social action or simply people helping people, we know that public services up and down the country are being transformed by using the skills and talents of the local community to augment public services.
Evidence suggests social action is changing lives. We don’t think this is a periphery activity, we think it’s at the heart of public service reform helping to improve outcomes and save money.
But what would public services look like if they were able to mobilise the latent talents and energy of the local community to solve problems? And what needs to happen to make the most of social action in the future?
The day included panel and plenary sessions in the main hall, a ‘meet the innovator’ showcase and 8 interactive workshops featuring entrepreneurs, national and international speakers:
The event attracted a mixture of policy makers, public service managers, commissioners and innovators in charities and social enterprises.