Much has been promised about the potential of digital technologies to positively transform the work of government and the wider public sector. This is often called Digital Government. I've recently prepared an overview for public sector leadership teams on what digital government is, how it’s often (mis)interpreted, and how they can think about the role that digital technologies might play in their own organisations.
I'd welcome your feedback on this draft overview (Google slides), which I hope to turn into a more comprehensive guide in due course. In it, I critique the tendency for organisations to take the label 'digital government' too literally, focusing on the technology first, rather than the ways of working they wish to enable.
Below I've extracted nine key messages I feel all leadership teams should understand about the enabling role of digital.
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