Integrated personal commissioning
This way of working aims to radically shift the experience of people with complex and ongoing care needs - including people with learning disabilities, mental health needs and multiple long term conditions - to one which is personalised, meaningful and impactful to them as individuals. This should mean a better quality of life, a better experience of care and ultimately fewer crises.
To support this at scale requires ambitious and transformational shifts within systems - bringing health, social care and the voluntary sector together in new ways to support the improvement, integration and personalisation of services, with a key interest in the use of personal budgets to improve people’s choice and control. Sites up and down the country - from Cornwall to Stockton - are committed to making this change happen at scale in their local areas.
The complexity of these shifts should not be underestimated: they present a set of both highly technical, and highly cultural challenges - tapping into the hard-wiring of both the organisations and practitioners making up systems across local areas. The change won’t happen overnight and will require areas to test and iterate new ways of working across a whole system. We worked in close partnership with Stockton-on-Tees to test exactly this: What it means to embed and scale 'My Voice My Choice' (as IPC is known locally) across an area - for frail older people. Subsequently, we built on this learning by working in close partnership with Hertfordshire to test IPC for frail older people with physical long term conditions and mental health conditions.