The Innovation Imperative

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In the wake of the recession public services will be asked to do more for less. But at the same time we need to tackle challenges such as an ageing society and a rise in long-term health conditions.

This research argues that we need a new way of innovating in our public services to deal with growing social challenges that are being exacerbated further by the economic effects of the recession.

The Innovation Imperative suggests a bold new approach that puts users, consumers and citizens at the heart of public services as a force for change and as partners in its delivery.

Published
March 2009

Author
Michael Harris and David Albury