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The Challenge of Co-Production

Co-production as a new way of thinking about public services has the potential to deliver a major shift in the way we provide health, education, policing and other services, in ways that make them much more effective, more efficient, and so more sustainable.

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This paper provides the basis for both a better understanding and a stronger evidence base for co-production.

Given the current diversity of uses of the term, this paper also explains what coproduction isn't and demonstrates why co-production looks set to create the most important revolution in public services since the Beveridge Report in 1942.

The paper also diagnoses why public service reform is stalled, and why a radically new approach - sharing the design and delivery of services with users - can break this logjam and make services more effective for the public, more cost-effective for policymakers, and more sustainable for all of us.

Published
December 2009

Author
David Boyle and Michael Harris


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