Reboot Britain introduction

Reboot Britain introduction

In a world where people are making informed choices about almost every aspect of their life in a way that is convenient for them and often aided and assisted by new technology, public services need to be equally responsive to these demands.
Ed Wallace
Friday, 9 November 2012
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Although collaborative technologies can be assembled as tools that help users do more for themselves, they need to be designed in a way that makes this new kind of behaviour easy. Why? Because people need to feel motivated to embrace the change that collaborative technologies facilitate, so it is important they are designed to be useful, usable and delightful.
Ed Wallace
Monday, 5 November 2012
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As technology becomes increasingly social, innovation can happen anywhere. People can take for granted the idea that they can work with others in the pursuit of a shared outcome. But public services need to do more to share knowledge and skills across this emerging space because the dissemination of innovative ideas will support the spread of knowledge and is a good way of sharing skills and expertise.
Ed Wallace
Friday, 2 November 2012
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As collaborative technologies facilitate greater involvement from service users in the way public services are commissioned, designed and delivered, so service roles will also change. This inevitably raises questions about professionals and how their roles will evolve.
Ed Wallace
Tuesday, 30 October 2012
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Collecting evidence on the impact of a digital intervention is vital to developing radical, innovative solutions to the problems facing public services today. The benefits of grounding the development of new service delivery tools in rigorous evidence should be obvious: being able to demonstrate an innovation works points to its potential longer-term impact and will increase the likelihood it will be taken to scale.
Ed Wallace
Thursday, 25 October 2012
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Developing a digital innovation will inevitably raise a variety of issues, risks and concerns that will need to be thought through and addressed as part of the innovation process. What impact will a new approach have? Will users be safe? Will it work as well as the current service offer? How will relationships between professionals and service users be affected? Is the new approach legal? What legislation needs to be considered? How will the information that is collected be protected?
Ed Wallace
Friday, 19 October 2012
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Different people see and think differently and radical ideas can come from many sources, so it is important to tap into this diversity and uncover creative, new ideas in response to a problem that has been identified. But who are the right people to bring in, how should they be involved and when is the right time to do this?
Ed Wallace
Tuesday, 16 October 2012
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The tough social problems we have focussed on through Reboot Britain have often defied solutions for significant periods of time. When coupled with the fact innovators are experimenting with untested tools, this means development processes must be agile and able to evolve in the face of extreme uncertainty if they are to be successful.
Ed Wallace
Thursday, 11 October 2012
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