Referrals come from Social Work Departments and the police for young people involved with gangs.
The young people brought to Includem by social work are already outside of the normal safety zone that most people take for granted. Includem is often the last chance to help them which is why its staff are available 24/7, in person.
The charity employs full and part time staff and works with around 300 and 400 young people at any one time. It worked with a total of 646 young people in 2010/11.