Ed Wallace
Through Reboot Britain we have sought to test and understand how collaborative technologies can change the way public services are delivered to achieve better outcomes using fewer resources. In this series of blogs we will outline a number of the challenges that are frequently encountered when trying to do this but as we will show, those willing to embrace this change open up the possibility of achieving transformative outcomes for service recipients and providers.
The tough social problems we have focussed on through Reboot Britain have often defied solutions for significant periods of time. When coupled with the fact innovators are experimenting with untested tools, this means development processes must be agile and able to evolve in the face of extreme uncertainty if they are to be successful.
11.10.2012People rightly expect to receive accessible, high quality public services that they get choice and control over, but they have an increasingly important role to play if these demands are to be met in the future. This will only happen if public services can organise people and provide services in a way that leads to outputs that are empowering, coherent and offer lasting value. But how can public services make it easier for people to meet their own and other people's needs?
08.10.2012Defining the term collaborative technology is difficult. Often when we talk about collaborative technology, or for that matter social media or web 2.0, people naturally think about popular sites such as Facebook, Twitter, WordPress, You Tube or Wikipedia.
04.10.2012Collaborative technologies, which many of us use in our everyday lives to create, share and discuss information, have brought about a profound change in the way we organise and go about our everyday lives. These cheap, ubiquitous technologies have changed the way products and commercial services are delivered and social needs are met.
01.10.2012
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