Blogs

First aid for public services

by Philip Colligan

Like many of the best innovations, first aid training was a simple concept with a powerful impact – equip people with the skills to help out other people.

23.11.2010

Big data - the Model T stage

by Matt Mead

We hosted a lively debate around the power and possibilities of big data

18.11.2010

Silicon Valley comes to the UK

by Matt Mead

This is a great, innovative four day programme where some of Silicon Valley's A-list entrepreneurs come to the UK.

17.11.2010

Solving the puzzle

by Matt Mead

Medtech investing is tough - it's tough technically, regulatorily and commercially.

10.11.2010

10. Don't try to save money

by Laura Bunt

If you take one thing away from this series, it’s the insight that the only way to make savings sustainably is to start from how services can be better, not from how to save money.

05.11.2010

9. Don't start with creating an innovation culture - culture only comes from practice

by Laura Bunt

An important challenge now for chief executives and service leaders is how to create the right environment for radical innovation across the organisation, supported with the right balance of risk and reward. But this doesn’t mean creating an innovative culture for its own sake, but a culture where staff feel empowered and supported to affect change and adapt their own practice.

04.11.2010

Vital 6 per cent

by Stian Westlake

Our research has shown that growth is driven by a small minority of amibitous, innovative companies - exactly the type that have clustered in Silicon Roundabout.

03.11.2010

8. Help the social sector to help you

by Ruth Puttick

As cuts are made and pressure on public services mounts, it is increasingly recognised that charities, voluntary groups and enterprises will be central in creating the public services of the future.

03.11.2010

7. Turn to your community as partners in tackling big issues

by Ruth Puttick

Meaningful community participation can be a powerful way to respond to social challenges and to prompt redesign of public services. With appropriate support, communities can and want to get involved.

02.11.2010

6. Do you really know best? Service users are experts too.

by Chris Sherwood

Partnership with service users is part of the day job for many frontline staff. Teachers can’t teach if students don’t learn. Doctors can’t heal if patients don’t comply with treatments. And yet public services are rarely designed with these principles in mind. The implicit assumption – in design terms at least – is that service users don’t want to play more of a role, and that it’s only the domain of professionals to take decisions and direct resources.

01.11.2010

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