Meaningful community participation can be a powerful way to respond to social challenges and to prompt redesign of public services. With appropriate support, communities can and want to get involved.
Partnership with service users is part of the day job for many frontline staff. Teachers can’t teach if students don’t learn. Doctors can’t heal if patients don’t comply with treatments. And yet public services are rarely designed with these principles in mind. The implicit assumption – in design terms at least – is that service users don’t want to play more of a role, and that it’s only the domain of professionals to take decisions and direct resources.
Look at your services through different eyes – where are you wasting resources that could help you be more effective?
There’s a perception of innovation as something that’s expensive, or only the task of experts. This doesn’t need to be the case. We’ve come across countless examples of innovation in public services driven by the staff who work in them using low-cost tools and speedy processes.
Following last week’s Spending Review, it’s likely you will feel under pressure to cut new approaches or those that at first glance appear marginal and low impact. But it is these approaches that will save money and alleviate pressure on public services in the future.
Last week’s Comprehensive Spending Review has made the challenge critically clear: how can we save money in public services without significant harm to society?
The potential for open-source software to cut public sector costs is an exciting prospect and it's happening now
Being able to see is pretty important in Darwinian terms. Put bluntly, it's a lot easier to avoid getting eaten if you can see the predator coming.
Apparently the average productive time of a drill in its entire lifetime is about 12-13 minutes.
Going forward into cash-strapped times, there will be increasing pressure to deliver better public services for less.
![Twitter icon [original]](http://admin.nesta.org.uk/library/images/Twitter-button_34x35.jpg "Twitter icon [original]"){kind=small}
Follow our daily updates on Twitter @nesta_uk
![Linked in icon [original]](http://admin.nesta.org.uk/library/images/LinkedIn_button_34x35.jpg "Linked in icon [original]"){kind=small}
Take part in the discussion on our LinkedIn group
![Facebook icon [original]](http://admin.nesta.org.uk/library/images/facebook.jpg "Facebook icon [original]"){kind=small}
Share your views on our Facebook page
Sign up for our regular updates for the latest news and opportunities.
T +44 (0)20 7438 2500
F +44 (0)20 7438 2501
Nesta Operating Company, a company limited by guarantee registered in England and Wales with company number 7706036 and charity number 1144091. Registered as a charity in Scotland number SC042833.
