Collaborative Consumption

We've been exploring lots of 'Collaborative Consumption' concepts and enterprises and digging deeper into how public services might embrace the principles of collaborative consumption to rethink models of service delivery. Follow all the latest news and thoughts from our work on Collaborative Consumption here.

Why trust matters in services

How different would your life be if you didn't trust anyone - who could you share a problem with? Who could you ask for advice or help? For some, this can become part of a wider issue of low resilience - an individual's limited ability to deal with things themselves or being more badly affected by a negative incident.

08.11.2011

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