Sean Miller

Sean joined Nesta in January 2013 as an Associate providing service design and innovation advice on the Creative Councils Programme and Nesta’s Innovation Skills offering, to support innovators backed by Nesta and to build Nesta's internal capabilities.

Sean started his career as a project engineer introducing lean manufacturing techniques into a locker factory before working as a consultant leading performance improvement projects with a range of blue chip companies across oil and gas, process engineering and manufacturing.  He progressed into the world of customer experience working with Häagen-Dazs to revitalise their international cafe and take-away experience.  He began designing services and led a wide range of exciting projects with live|work, a leading service design consultancy. He headed up Service Design Capability, a service that equipped people with the foundation skills to create new services and improve existing ones. 

Sean set up his own service design and innovation agency in 2009 and continues to partner with a wide range of private, public and third sector clients, leading projects to create new services, improve existing ones and build capability. Some of Sean's clients include Baltic Centre for Contemporary Art, Beat Bullying Group, Department for Business Innovation and Skills, British Museum, Cabinet Office, Cancer Research UK, Companies House, Danish Rail (DSB), Design Council, DuPont, E.ON Energy, Experian, Fujitsu, Häagen-Daz, Home Office, HMRC, ICI, Kent County Council, Lambeth Council, Lewisham Council, LloydsTSB, Macmillan, Marathon Oil, National Trust, NCR, Newcastle Science City, NSPCC, Norwich Union, Orange, Ordnance Survey, Orkla, Policy Studies Institute, Skills Development Scotland, Sony Ericsson, Texaco, United Nations Development Programme, Vodafone, Volvo, NHS Whittington and Wychavon District Council.

Sean previously supported nine projects on Nesta's 'Age Unlimited' programme to prototype new services that helped extend work and social participation for people in their fifties and sixties in order to help them age better. He also provided prototyping support on the 'Transforming Early Years' programme working with six localities across the UK to find different, better and cheaper solutions to improving the lives of families with very young children. 

Sean has lectured at Imperial College and Central St Martins on service design and innovation, and sits on the Board of Trustees for the Beat Bullying Group. He holds a Bachelors in Industrial Management from Nottingham Trent University and a DipM from the Chartered Institute of Marketing.